pHKapa has two areas

• Key icon → Users and Access permissions → http://{your-url-for-pHKapa}/access
• Wrench icon → pHKapa Setup → http://{your-url-for-pHKapa}/admin/phkapa where you define at witch business process the users will work. This means that, if you associate a user to Information Systems process, this user will have access to Tickets with Information Systems process assigned. By default all users also has access to self-registered tickets.

With this two access protocols you can control at which business process a user will work on ( → Wrench icon → pHKapa Setup ) and also where ( ateg they can access tickets ( Query, Register, Review ….. → key icon → Users and Access )

This topic is about users and access permissions.
Users and access layer ha many dynamics, you should take a minute to study it first.

Run your app access panel at http://{your-url-for-pHKapa}/access

Your access can be organized by groups, so when you assign a group as parent node to users, or to other group, they will inherit parent access settings.

By default pHKapa has already default Groups ( Administrator and User ) , but you can create more Groups like Visitors, Auditors to organize you pHKapa access settings.

Click “ACCESS” , shows a List of groups, users and access settings.
To create a new group select Menu → Add Access.
At User field select Group Type option.
At Name field insert group name.
AT Parent Node field select [No Parent] option or other, this group will inherit parent node access configuration, unless you edit it later.
You may set access settings to groups, so when you assign a group as parent node to users or other groups, they always inherit parent access settings.

Click “USERS” , shows a List of users and groups.
To create new user select Menu → Add User and fill form with fields ( Name, Email, Username, Password and Active )
Active field is a flag to enable and disable Users.
You can assign a group as parent node to user, this user will inherit parent group access settings.

Tips/Rules:

    Type Group option is used to create new groups.
    Users are only available to add, when are active and doesnt have any access configuration.
    Check Create Users ( just above ) to enable / disable users.
    On selecting a user name , name field is disabled, by default equals the user name.
    
    

Click “ACCESS”….
To set a new user select Menu → Add Access Control.
At “User” select box you have Type Group option and available User names to select.
Choosing parent node this user/group will inherit the parent node access configuration.

Save , do the same for other users / groups.

After this, use Edit option to set individual access settings, options are allow / deny.

 
   Access Tree ...
    
    Total -> Total Access ( keep this one only allowed for admin users ) 
      pHKapa -> Access to all pHKapa 
        Administration -> Access pHKapa Setup ( http://{your-url-for-pHKapa}/phkapa/admin. )
          Query -> Query Ticket
          Register -> Register Tickets
          Review -> Review Tickets
          Plan -> Plan Actions
          Verify -> Verify and Evaluate Actions

Here is a settings example for “Jonh Doe” , only allowed to Query , Register and Plan.

    Total [ Denyed ] , not a super admin.
      Phkapa [ Denyed ] , not a total access pHKapa user.
        Administration [ Denyed ], not a pHKapa setup user.
           Query [ Allowed ] , allowed to query tickets.
           Register [ Allowed ] , allowed to register tickets.
           Review [ Denyed ] , denyed to review tickets.
           Plan [ Allowed ] , allowed to plan actions.
           Verify [ Denyed ] , denyed to verify plan actions.