Companies nowadays face new challenges in order to improve the quality of their products and services provided. However, the term quality can have different interpretations depending on the person or company that is evaluating it, for that reason it is very important to have a standard for the requirements that the company wishes to meet.
International Organization for Standardization (ISO) has created a set of standards and procedures (ISO 9000, ISO 9001) to represent an international consensus on good quality management practices.
ISO9000 describes the fundamentals of a quality management system including the eight management principles. ISO 9001 deals with the requirements that organizations must meet to fulfill quality standards.

A key point in a Quality Management System is the solution for nonconformities. A nonconformity is presented when a requirement is not fulfilled. Failing to correct a nonconformity or the continued presence of one, results in costs associated to re-work, replacement, loss of customers, and even the loss of quality certification, to name a few.

pHKapa is designed to help you register, correct and eliminate the root causes of nonconformities, considering the development and efficiency of companies. A immediate simple solution to Nonconformity ( CAPA ) Management , allowind to register any kind of action in order to help you eliminate the cause or avoid potential nonconformities.

pHKapa provides an effective mechanism to help determinate the source and costs of problems. Tickets routes through register, review, plan/implement ( with root cause ) , and verification stages.
And includes at your action plan Corrective, Preventive (CAPA) or any type of Action.

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